DocketAI - An AI-powered virtual sales engineer service designed to enhance sales team productivity.

## Definition of DocketAI **DocketAI** is a virtual sales engineer service that leverages artificial intelligence to help sales teams quickly answer technical questions, automate the drafting of Requests for Proposal (RFPs), and consolidate sales knowledge. It integrates with over 100 sales applications and prioritizes data privacy while learning from top sales performers to scale best practices. ## Founder and Founding Year of DocketAI **DocketAI** was founded by **Arjun Pillai** in **2023** with the goal of improving sales team productivity and win rates. ## Key Features of DocketAI The **key features** of DocketAI include: - **Knowledge Centralization**: Unifies product knowledge and sales insights in a "Sales Knowledge Lake™." - **AI Teammate**: Provides instant, accurate answers to technical and sales queries. - **Automated RFP Responses**: Generates high-quality RFP responses by learning from past successes. - **Tribal Knowledge Unlocking**: Shares winning objection-handling strategies and best practices. - **Integration Capabilities**: Works with Slack, Microsoft Teams, web apps, and a Chrome extension. - **Security & Privacy**: Complies with SOC 2 Type 1/2, GDPR, and ISO 27001 standards; does not train models on customer data. ## DocketAI's Impact on Sales Efficiency **DocketAI** enhances sales team efficiency by: - Reducing time spent on repetitive tasks and technical queries. - Automating RFP and technical document drafting. - Analyzing data across multiple applications to provide comprehensive insights. - Accelerating onboarding for new team members (reported to take under 5 hours). - Learning from top performers to scale best practices across the team. ## Supported Platforms for DocketAI **DocketAI** can be accessed via: - **Slack** - **Microsoft Teams** - **Web application** - **[Chrome extension](https://chromewebstore.google.com/detail/docket-ai/klmbiapbkhegdmpfflbdkoedaammgafj)** ## Security Certifications of DocketAI **DocketAI** holds the following **security certifications**: - **SOC 2 Type 1** - **SOC 2 Type 2** - **GDPR Compliance** - **ISO 27001 Certification** It also ensures data deletion upon contract termination and does not use customer data for model training. ## Industry Recognition of DocketAI **DocketAI** has received notable recognition, including: - Being listed as a **"Cool Vendor"** in **Gartner's 2024 AI-Driven Sales Research**. - Ranking highly in **G2's 2025 Winter Report**. - Positive feedback from clients like **ZoomInfo** and **LivePerson**, citing reduced sales cycles and improved win rates. ## Primary Use Case of DocketAI The **primary use case** for DocketAI is assisting **sales teams** in: - Quickly answering technical questions from non-technical sales members. - Generating high-quality RFP responses and other technical documents. - Unlocking tribal knowledge (e.g., best practices, objection-handling strategies). - Streamlining complex sales processes for faster deal closures. ## DocketAI Resources Users can explore more about **DocketAI** via: - **[Official Website](https://www.docketai.com)** - **[Chrome Extension Page](https://chromewebstore.google.com/detail/docket-ai/klmbiapbkhegdmpfflbdkoedaammgafj)** - Client case studies (e.g., **ZoomInfo**, **Whatfix**) on the website. ### Citation sources: - [DocketAI](https://www.docketai.com) - Official URL Updated: 2025-04-01