Paragon AI - AI-powered sales call analysis tool for CRM automation

## Founder and Background of Paragon AI Paragon AI was founded by **Maxwell Lu**, a former product engineer at Salesforce with nearly a decade of experience in enterprise software. He has worked at companies like Clipboard Health and Welcome before founding Paragon AI. ## Core Features of Paragon AI Paragon AI offers the following core features: - **Summarization**: Provides quick context and key takeaways from sales calls. - **Custom Fields (Datapoints)**: Extracts specific data like customer budget, decision-maker identity, and purchase timeline. - **Questions & Answers**: Records questions from sales reps and answers from prospects. - **Call Notes**: Captures important details shared during calls. ## Security Measures in Paragon AI Paragon AI ensures data security through: - **In-transit encryption**: Uses TLS 1.2+ for data transmission. - **At-rest encryption**: Employs AES-256 encryption for stored data. ## Pricing Plans of Paragon AI Paragon AI offers two pricing tiers: - **Professional Plan**: - **Price**: $100 per user/month. - **Features**: Transcription, call recording, summarization, Q&A, notes, and a 7-day free trial. - **Enterprise Plan**: - **Price**: Custom (contact for pricing). - **Features**: Includes all Professional features plus CRM integration, autofill custom fields, SSO, and team/user management. ## Rebranding from Pilot AI to Paragon AI Paragon AI was originally named **Pilot AI**. The rebranding reflects the company's evolution, with the original URL ([https://www.pilot.ai/](https://www.pilot.ai/)) now inactive. The current website is [https://www.paragon.ai/](https://www.paragon.ai/). ## Benefits of Paragon AI for Sales Teams Paragon AI helps sales teams by: - **Automating CRM updates**: Reduces manual data entry. - **Generating call summaries**: Saves time by extracting key points. - **Improving efficiency**: Allows sales reps to focus on selling rather than administrative tasks. ## Investors in Paragon AI Paragon AI raised **$2.2 million** in funding from notable investors, including the co-founders of **Twitch** and **Dropbox**, as reported by TechCrunch in March 2023. ## Enterprise Plan Features The **Enterprise plan** includes: - **CRM integration** for seamless data flow. - **Autofill custom fields** to reduce manual entry. - **Single Sign-On (SSO)** for simplified access. - **Team & user management** tools for larger organizations. ## Accessing Paragon AI The official website is [https://www.paragon.ai/](https://www.paragon.ai/). Users can explore the **7-day free trial** for the Professional plan or schedule a demo for the Enterprise plan via [Calendly](https://calendly.com/max-pilot-ai/pilot-ai-demo). ### Citation sources: - [Paragon AI](https://www.paragon.ai) - Official URL Updated: 2025-04-01