What are the key AI innovations in Salesforce CRM?

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    2025-04-01T16:16:53+00:00

    Key AI features include:
    - **Einstein 1 Platform**: Powers autonomous agents like SDR and Sales Coach.
    - **Einstein Sales Coach Agent**: Simulates buyer interactions to train sales reps.
    - **Predictive Analytics**: Forecasts sales and prioritizes leads using AI.
    These tools leverage natural language processing and low-code customization.

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